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سایت شخصی خانم فرشچیان وب گاه تخصصی زبان انگلیسی - نمونه هایی از گفتگوهای تجاری (بخش اول)

نمونه هایی از گفتگوهای تجاری (بخش اول)

 

نوع مطلب :مطالب مفید درسی و مقالات ،

Dialogues for Business Purposes: part one

1. Tomorrow's Meeting

Alice: We're having a meeting tomorrow. Can you make it?
Kevin: When is it taking place?

Alice: We're planning on 10 o'clock. Is that OK?
Kevin: Yes, that'll be fine.

Alice: We're going to go over last quarter's sales figures.
Kevin: Good. I have some input I'd like to make.

Alice: Frank is also going to make some suggestions on improving the bottom line.
Kevin: That'll be interesting. He's got keen insights.

Alice: Yes, he's going to outline some new sales strategies.
Kevin: Is Alan attending?

Alice: No, he's flying to San Francisco and won't be able to make it.
Kevin: Oh well, maybe He'll phone in.

Key Vocabulary         

to make a meeting
to take place
sales figures
quarter
bottom line
insight
strategy
to phone in

 

2. Looking for a Bookkeeper

Bruce: Have you finished the balance sheets yet?
Alice: I've been working on them since 10 this morning. I'm almost done.

Bruce: No need to rush. I don't need them until tomorrow morning.
Alice: Janet told me we're looking for a new bookkeeper. Is that true?

Bruce: Yes, We've been looking, but no luck yet.
Alice: I know someone who'd be perfect.

Bruce: Oh really, does she have any experience?
Alice: Of course, she's been working for Smith CPA and Co. since 2004.

Bruce: Great. Ask her to come in for an interview.
Alice: Sounds good. She's not too happy in her current position. I'm sure she'll be interested in interviewing for the job.

Bruce: Oh, I almost forgot to ask ... have you opened the new accounts at Wells Fargo?
Alice: Yes, I have. Here are the account numbers, PIN number, and paperwork.

Bruce: Thanks. Well, let me know when you finish those balance sheets.
Alice: Sure, I should be done soon.

Key Vocabulary

balance sheet
to rush
bookkeeper

 

2. Funds Transfer and Deposits

Maria: Alice, have you transferred the funds to the Anderson account yet?
Alice: No, I haven't done that yet.

Maria: Good, there are a few changes we need to make.
Alice: Really? It's good I haven't had a chance to go to the bank yet. What has been changed?

Maria: They've asked to how the funds transferred into three different accounts. Here's the updated information.

Alice: This looks more complicated.

Maria: It's not that difficult. Just take along the account numbers, amounts and payment scheme to the bank with you.
Alice: Am I authorized to make these changes?

Maria: I can call ahead and let them know. Here's the PIN number in any case.
Alice: Is there anything else I need to do?

Maria: Yes, could you make these deposits when you go.
Alice: Certainly, which accounts do you want to use.

Maria: Deposit the checks into our savings account. Put the cash into checking
Alice: OK, I'll probably leave in about a half an hour.

Key Vocabulary

to transfer funds
updated

 

 

3. Placing an Order
on the telephone

Jane Tegal: Hello, this is Jane Tegal from Excellerator Co. calling. May I speak to Mr. Mitchell?
Arthur Mitchell: Hello Ms Tegal, this is Arthur Mitchell.

Jane Tegal: Hello, I'd like to place an order for a number of your Millennium desk units.
Arthur Mitchell: Certainly. How many were you interested in ordering for purchase?

Jane Tegal: Quite a few. Do you have many available in the warehouse?

Arthur Mitchell: We keep a large supply in stock. There's also a showroom with quite a few on hand. It shouldn't be a problem.

Jane Tegal: Well then. I'd like 75 units by the end of the month. Could I get an estimate before place an order?
Arthur Mitchell: Certainly, I'll have it for you by the end of the day.

Jane Tegal: What does the estimate include?
Arthur Mitchell: Estimates include merchandise, packaging and shipping, duty if required, any taxes and insurance.

Jane Tegal: Do you ship door-to-door?
Arthur Mitchell: Certainly, all shipments are door-to-door. Delivery dates depend on your location, but we can usually deliver within 14 business days.

Jane Tegal: Thank you for your help.
Arthur Mitchell: My pleasure. You can expect an e-mail by 5 this afternoon.

 Key Vocabulary

unit to place an order
warehouse
to purchase
to be available
supply
in stock
showroom
to be on hand
estimate
door-to-door shipping
to depend on something
location

 

4. Sales Terminology

Julian: I'm new to this job, could you explain some of the terminology?
Jack: That's what I'm here for. Shoot.

Julian: What's the difference between retail and wholesale?
Jack: Wholesale is to distributors. Retail to consumers.

Julian: Distributors? Consumers?
Jack: Distributors are stores that sell our merchandise. Consumers are the people who buy the products.

Julian: Oh, I see. What's a bill of lading?
Jack: The bill of lading lists the merchandise shipped. It's included with every shipment or delivery.

Julian: I get what pre-paid means. That means the merchandise has been paid for. But, what's C.O.D.?
Jack: Cash on delivery.

Julian: What does that mean?
Jack: Exactly what it says: cash is paid upon receiving the goods. Of course, it could be a credit card or a check, as well.

Julian: Oh, I understand. What's a delivery fee?
Jack: The delivery fee is an extra charge that the customer pays to have the goods delivered.

Julian: I think I'm beginning to understand now.

Key Vocabulary

retail
wholesale
distributor
consumer
merchandise
bill of lading
pre-paid
COD - Cash on Delivery
to receive goods
fee

 

5. Happy Shareholders

Director: Can we go over some figures please?
Assistant: Yes, our shareholders' meeting is soon. I think it'd be a good idea to review the key numbers.

Director: What has our total outlay been this year?
Assistant: Our expenditures are estimated at $4,320,000.

Director: What percentage is that is research and development?
Assistant: About 27%. We've invested heavily in developing some new technologies.

Director: What is our gross operating profit?
Assistant: Approximately 1.4 million.

Director: What kind of margin does that represent?
Assistant: The gross operating margin is at 24% for the year.

Director: That's impressive. That's up from last year, isn't it? About 10 points I think.
Assistant: That's right. We're solidly in the black. As a matter of fact, this is our fifth year straight.

Director: Shareholders will be happy.
Assistant: They should be! This kind of growth in the current market is remarkable.

Director: Hopefully the shareholders won't veto any further R & D allocation.
Assistant: I think they trust the board to continue doing the right thing.

Key Vocabulary

figures
shareholders
key numbers
outlay
expenditure
R & D - Research and Development
gross operating profit
margin
gross operating margin
to be up
in the black - in the red
remarkable
to veto
allocation
the board

 

 

6. WebVisions Conference

Robert: I'm going to Portland on Thursday. There's a internet expo on. It's called WebVisions.
Alice: What is the schedule like?

Robert: As soon as I arrive, the keynote speech begins.
Alice: ... and after that?

Robert: When the keynote ends, we'll have two hours to check out the booths.
Alice: Are you making any presentations?

Robert: No, I'm just attending this conference.
Alice: Is Tad Wilson presenting?

Robert: No, but he's giving a workshop on Monday.
Alice: When are you coming back?

Robert: I'm flying back on Saturday morning.
Alice: Remember you are meeting with Trevor on Monday morning at nine o'clock sharp!

Robert:Oh, thanks! I forgot about that ...
Alice: Have a good trip!

Key Vocabulary

expo
schedule
keynote speech
to check something out
booth
presentation
to attend





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